DKC Associates is Canada's Card Imprinter & Embosser Repair Service Center.
Experienced Service Technicians Trained & Approved directly by the manufacturer.
Your card imprinting & embossing equipment is repaired and shipped back to you within 24-48 hours of receipt at the Card Imprinter & Embosser Repair Service Center.
Card Imprinters & Embossers supported include:
Entrust Datacard Embossers |
Newbold / Addressograph Imprinters and Embossers |
Plastic Card and Metal Tag Embossers |
Your organisation has equipment spanning the country? We will be your Central Repair Hub.
We offer National Support Contracts.
Standard Depot Procedure for Card Imprinter & Embosser Repairs
● Upon equipment failure, the customer contacts Canada's Card Imprinter & Embosser Repair Service Center at 1-877-237-7768 during normal business hours
● The customer is connected with a Technical Specialist who will determine if the problem can be corrected through telephone support
● If the issue cannot be resolved by phone, the customer will be provided an RMA# with instructions on how to ship the card imprinter or embosser to Canada's Card Imprinter & Embosser Repair Service Center
● The customer will be responsible for shipping and insurance costs to ship the card imprinter or embosser to Canada's Card Imprinter & Embosser Repair Service Center (unless a Support Contract is in place in which all shipping is covered)
● Upon receipt, the card imprinter or embosser is repaired, cleaned, and thoroughly tested, all within 24 to 48 hours
● Repaired card imprinters and embossers will include a detailed service report, with a copy provided to the customer
● The repaired card imprinter or embosser is then shipped to the customer via regular ground shipping, courtesy of Canada's Card Imprinter & Embosser Repair Service Center
DKC Associates has been repairing plastic card imprinters, plastic card and metal tag embossers, for over 15 years, and is your best solution for quick professional service.
You and your equipment deserve the best, and that is what you get with DKC Associates and Canada's Card Imprinter & Embosser Repair Service Center.