May 09, 2019

IDP SMART-BIT Printer Ribbon Shredder

Looking to Further Enhance the security of your ID card Program.

DKC Associates is now offering a unit that can do just that.

This Ribbon Shredder, first of its kind to provides secure way to instantly dispose of used ID card printer ribbons.

Why Shred Your Ribbons

Did you ever look at the used ribbon? Confidential data that is printed onto an ID card is left as a trial (mirrored image) on a used printer ribbon, so it is paramount for any businesses or organisation to complete this task in-house.

This Ribbon Shredder takes care of this, using the unique Twisted Micro-Cut Technology (patent pending), it cuts your ribbons into tiny particles at up to 12 meters of ribbon per minute!

  • Protecting your cardholder’s information & identity
  • Protecting your company assets
  • Eliminating the risk of counterfeit cards
  • Works with ribbons from all manufacturers, not just IDP, fitting ribbons between 60mm and 90mm wide
  • Two shredding modes, Normal or Fast
  • One year manufacturer warranty

GIVE US A CALL! WE WILL BE HAPPY TO PROVIDE YOU WITH ADDITIONAL INFORMATION AND PRICING.

March 22, 2018

Error 103 with Datacard Retransfer Printers

Some may be experiencing this issue with their Datacard Retransfer Series Card Printers.

Error message 103.

This error is caused by the printhead cable being disconnected. It is possible that the TPH Data Cable Assembly has moved during shipping or printer shifting, and hit the connector causing damage, or snap harness connector out of place.

Card Printer systems affected include:
Datacard CR805 Retransfer Series Card Printer
Datacard CR825 Retransfer Series Card Printer
Datacard CE875 Series Card Printer

For further information, and for help applying the solution to this problem, please Contact Us.

March 21, 2018

Datacard Retransfer Printers-Monochrome Fonts Not Printing Correctly

The problem: Monochrome fonts in a PDF file do not print correctly on to cards

Card Printer systems affected include:
  • Datacard CR805 Retransfer Series Card Printer
  • Datacard CR825 Retransfer Series Card Printer
Solution
To print black text with the highest quality:
  • Ensure the black text on the card design is pure black
  • Ensure the application is setup not to print the image as a bitmap
  • Ensure text is to be printed as black
  • Ensure color is set to Composite RGB for all card printing

Each application/software is different, but should follow the above rules if available.

For further information, and for help applying the solution to this problem, please Contact Us.

 

March 20, 2018

Datacard Retransfer Printers: Missing Print on Cards

Some may be experiencing these issues when printing with their Datacard Retransfer Series Card Printers.

Card Printer systems affected include:
  • Datacard CR805 Retransfer Series Card Printer
  • Datacard CR825 Retransfer Series Card Printer
The problem is that the printer is not registering the Primer panel properly.

The symptoms are:
  1. The card is missing some printing on the leading or trailing end of the card
  2. The ribbon shows that the primer panel mis-registered, and printed into the panel after the primer panel

For further information, and for help applying the solution to this problem, please Contact Us.

 

March 19, 2018

Canada's Card Printer Repair and Service Center

DKC Associates and ID Cards Canada is the national repair and service center for Canada, providing repairs, upgrades, and service on virtually all makes and models of plastic card and ID badge printers.

Offering both depot and on-site repair services, we work with all major brands, and every model within those brands.

We stock the most common parts, minimizing your downtime when repairs are required.

Parts that are not in stock at the time of need, we order them in quickly, and can meantime offer loaner printers, for the continuation of your printing projects.

We perform printer hardware upgrades, which can include the installation of:

  • magnetic stripe encoding modules
  • smart card encoding modules
  • duplex modules (transforming a single sided printer to a double sided printer)
  • lamination modules
  • tactile security modules

Some card printers we repair and service…but are not limited to…include the following:

  • HID® FARGO® C50 Plastic ID Card Printer
  • HID® FARGO® DTC1000Me Monochrome ID Card Printer & Encoder
  • HID® FARGO® DTC1250e ID Direct-to-Card Printer & Encoder
  • HID® FARGO® DTC1500 ID Card Printer & Encoder
  • HID® FARGO® DTC4250e ID Card Printer & Encoder
  • HID® FARGO® DTC4500e High Capacity Plastic Card Printer & Encoder
  • HID® FARGO® DTC5500LMX ID Card Printer and Laminator
  • HID® FARGO® DTCii Printer & Encoder
  • HID® FARGO® HDP5000 ID Card Printer & Encoder
  • HID® FARGO® HDP5600 ID Card Printer & Encoder
  • HID® FARGO® HDPii Plus ID Card Printer & Encoder
  • HID® FARGO® HDP8500 Industrial & Government ID Card Printer & Encoder
  • Entrust Datacard™ CR805™ Retransfer Card Printer
  • Entrust Datacard™ CR805™ Retransfer Card Printer With Inline Lamination Module
  • Entrust Datacard™ CD800™ Series ID Card Printer and Encoder
  • Entrust Datacard™ CD800™ ID Card Printer and Encoder with Lamination
  • Entrust Datacard™ CD800™ ID Card Printer and Encoder with Lamination and Tactile Module
  • Entrust Datacard™ CE840™ Instant Issuance System
  • Entrust Datacard™ SD460™ ID Card Printer and Encoder with Lamination
  • Entrust Datacard™ SD460™ ID Card Printer and Encoder with Lamination and Tactile Module
  • Entrust Datacard™ SD360™ ID Card Printer and Encoder
  • Entrust Datacard™ SD260™ ID Card Printer and Encoder
  • Entrust Datacard™ SD160TM ID Card Printer
  • Zebra ZXP Series 9™ High Security Retransfer ID Card Printer
  • Zebra ZXP Series 7™ High Performance ID Card Printer
  • Zebra ZXP Series 3™ Professional ID Card Printer
  • Zebra ZXP Series 1™ Standard ID Card Printer
  • Zebra ZC10L Large-Format Card & Badge Printer
  • Magicard Rio Pro 360 ID and Smart Card Printer
  • Magicard Rio Pro ID and Smart Card Printer
  • Magicard Enduro3E ID Card Printer
  • Magicard Pronto ID Card Printer
  • Evolis Primacy ID Card Printer
  • Evolis Primacy Lamination System
  • Evolis CLM - Card Lamination Module
  • Evolis Zenius ID Card Printer
  • Evolis Elypso ID Card Printer
  • Evolis Badgy200 ID Card Printer
  • Evolis Avansia ID Card Printer
  • Evolis Quantum ID Card Printer
  • Evolis Tattoo Rewrite ID Card Printer

We offer trade-in /trade-up programs from time to time, giving you the opportunity to save on the purchase of a new ID card printer, when you trade in your older printer.

Contact Us whenever you have questions about the performance of your card printer; inquiries on maintenance and routine cleaning procedures; and for more information and pricing on our repair and service offerings for your ID card and badge printers.

 

March 18, 2018

Centre Canadien de réparation d'imprimantes à cartes

DKC Associates (ID Cards Canada) est le centre de service et réparation nationale au Canada, qui fournit les réparations, mises à jour, sur pratiquement tous les marques et modèles d’imprimantes à carte.

Nous offrons nos services à l’entrepôt (chez nous), et également sur site (chez vous).

Nous avons en stock les pièces les plus communes, afin que vous ne perdiez pas trop de temps avec vos projets.

Des pièces qui ne sont pas en stock au moment de besoin, on les reçoit rapidement, et entre-temps peuvent vous offrir des imprimantes de remplacement ou location, pour la continuation de vos projets d'impression.

Nous effectuons des installations et mises à jour des imprimantes à cartes, ce qui peut inclure:
  • encodage de bande magnétique
  • modules de cartes à puce 
  • modules recto-verso (transformer une imprimante d’un côté à une imprimante qui imprime deux côtés)
  • modules de lamination
  • modules de sécurité tactiles
Certaines imprimantes que nous réparons…mais ne sont pas limités à…sont les suivantes :
  • imprimante à carte HID® FARGO® C50 
  • imprimante à carte Monochrome HID® FARGO® DTC1000Me
  • imprimante à carte HID® FARGO® DTC1250e
  • imprimante à carte HID® FARGO® DTC1500
  • imprimante à carte HID® FARGO® DTC4250e
  • imprimante à carte capacité élevée HID® FARGO® DTC4500e
  • imprimante à carte HID® FARGO® DTC5500LMX avec lamination
  • imprimante à carte HID® FARGO® DTCii
  • imprimante à carte retransfert HID® FARGO® HDP5000
  • imprimante à carte retransfert HID® FARGO® HDP5600
  • imprimante à carte retransfert HID® FARGO® HDPii Plus
  • imprimante à carte retransfert industriel HID® FARGO® HDP8500
  • imprimante à carte retransfert Entrust Datacard™ CR805™
  • imprimante à carte retransfert Entrust Datacard™ CR805™ avec lamination
  • imprimante à carte Entrust Datacard™ CD800™ 
  • imprimante à carte Entrust Datacard™ CD800™ avec lamination
  • imprimante à carte Entrust Datacard™ CD800™ avec lamination et module Tactile 
  • imprimante à carte d'émission instantanée Entrust Datacard™ CE840™
  • imprimante à carte Entrust Datacard™ SD460™ avec lamination
  • imprimante à carte Entrust Datacard™ SD460™ avec lamination et module Tactile
  • imprimante à carte Entrust Datacard™ SD360™ 
  • imprimante à carte Entrust Datacard™ SD260™ 
  • imprimante à carte Entrust Datacard™ SD160
  • imprimante à carte retransfert de haute sécurité Zebra ZXP série 9™ 
  • imprimante à carte retransfert de haute performance Zebra ZXP série 7™ 
  • imprimante à carte professionnel Zebra ZXP série 3™
  • imprimante à carte standard Zebra ZXP série 1™
  • imprimante à carte de grand format Zebra ZC10L
  • imprimante à carte Magicard Rio Pro 360
  • imprimante à carte Magicard Rio Pro
  • imprimante à carte Magicard Enduro3E
  • imprimante à carte Magicard Pronto
  • imprimante à carte Evolis Primacy
  • imprimante à carte Evolis Primacy avec système de lamination
  • imprimante à carte Evolis CLM - module de lamination
  • imprimante à carte Evolis Zenius
  • imprimante à carte Evolis Elypso
  • imprimante à carte Evolis Badgy200
  • imprimante à carte Evolis Avansia
  • imprimante à carte Evolis Quantum
  • imprimante à carte 'rewriteable' (réinscriptible) Evolis Tattoo 

De temps en temps nous offrons des programmes d'échange, qui vous donne la possibilité d'économiser à l'achat d'une nouvelle imprimante à carte d'identité, lorsque vous échangez votre ancienne imprimante à carte.

Contactez-nous dès que vous avez des questions sur la performance de votre imprimante à carte ; pour tous renseignements sur l'entretien et des procédures de nettoyage; et pour plus d'informations et prix sur nos services de réparation pour vos imprimantes à carte d'identité.

March 14, 2018

Entrust Datacard Desktop Card Printer Firmware Deviation

Entrust Datacard strives to provide the best products for global markets, which is why periodic driver and firmware updates are made available for your Datacard card printers, to ensure 100% uptime and performance.

Some Datacard card printer firmware issues that were encountered in recent years include the following:

  • AutoPPS Issue with Contactless Chip Cards
  • Contact Smart Card not Present Error
  • Duali Default Share Mode
  • CD800-CLM and SD460 Laminators Sometimes Report 223 Model Mismatch Error
  • CD800-CLM and SD460 Laminators Sometimes Report a 196 Critical Error
  • Thick Cards Sometimes Stall in Printer or Laminator
  • Printer Bar Code Scanner Park Displays Error 100 after Update to D3.17.4-6
  • YMCX-K Ribbon Images Wander onto Preceding Panel when X Panel Unused

Systems impacted by these issues include:

  • D3.17 printers performing personalization of contacted smart cards using the single-wire Duali interface
  • CD800-CLM and SD460 laminating printers running D3.17.x firmware
  • CD800-CLM and SD460 laminating printers
  • SD460’s built with Minebea motors. Other D3 based SD printers built with Minebea motors might also be impacted. CD printers are not impacted
  • CD800 w/printer bar code scanners
  • Printers using YMCX-K ribbon and not printing on the X panel

To fix these past issues, use the firmware update utility to update your printer or embosser firmware.

Download and run Datacard_Card_Printer_Firmware_D3.17.4.5007.exe to update your datacard card printer firmware.

For any further information or assistance with your Datacard card printers or embossers, please Contact Us.

© 2017 Datacard Corporation. All rights reserved.

March 08, 2018

Celebrate Nurses Week May 2018

Get ready for Nurses Week from May 6-12 with a selection of customizable lanyards and badge reels that will appeal to you, who are looking to recognize nurses, and show your appreciation.

Select from quality solutions such as...

Custom Lanyards: Create colorful custom silk-screen or dye-sublimated lanyards. Add your chosen text, personalized artwork and unique messages such as “Nurses Are Vital” or “#1 Nurse”.


DKC Associates Nurses Week appreciation 2018
Custom Badge Reels: Custom design twist-free B-Reels™, heart-shaped reels, round and rectangle reels. Personalise with text, logos and nursing symbols.

Contact Us for more information, product samples, and pricing.

March 06, 2018

2018 Government Year End

March 31st marks the last day to receive any orders, and spend those last pennies (nickels maybe) that you have left in your budget.

We can help get you most of your common everyday supplies and accessories, but you must CALL TODAY!

We have many of these items in stock, ready to be delivered and invoiced before the end of the year (fiscal 2017).

Some of these items include:

  • Badge reels
  • Lanyards
  • Pouches
  • Card Holders
  • Clips
  • PVC Cards
  • Magnetic Stripe Cards
  • ID Card Printers
  • Fargo Card Printers
  • Datacard Card Printers
  • Magicard Card Printers
  • Evolis Card Printers
  • Zebra Card Printers
  • Fargo Film, Ribbons and Laminates
  • Datacard Film, Ribbons and Laminates
  • Magicard Film, Ribbons and Laminates
  • Evolis Film, Ribbons and Laminates
  • Zebra Film, Ribbons and Laminates
  • ID Card Printer Cleaning Kits and Supplies

And so much more!

Call ID Cards Canada TODAY to get your government year end order in, and delivered, before March 31 2018 !

February 21, 2018

Support Autism Awareness this April

Support the cause and raise awareness this April with our vibrant dye-sub lanyards and badge reels featuring the puzzle piece graphic that has become the symbol for autism.

Our lanyards are available in two different color combinations. Both feature the official color of autism, royal blue. Or choose our colorful puzzle piece badge reel that comes with a belt clip and clear sturdy vinyl strap.

The Autism Awareness lanyards and badge reels are great for:
  • Fundraiser and charity events
  • School functions
  • Hospitals

With Autism Awareness month just weeks away, we have what you need to create a successful marketing campaign.

Take a look at the Autism Awareness lanyards and badge reels flyer below...

Autism Awareness lanyards and badge reels special