November 28, 2017

NEW Datacard XPS Card Printer Driver v7.3 for Microsoft® Windows® OS

The NEW Datacard XPS Card Printer Driver Version 7.3.644 for Microsoft® Windows® operation systems

The Datacard XPS Card Printer Driver uses Microsoft XPS print technology to support card production using an SD160, SD260, SD260L, SD360, SD460, CD800, CD820, CE840 & CR805 systems. The following operating Systems (latest service pack recommended) are supported with the XPS Card Printer Driver v7.3:

  • Windows 10, 32- and 64-bit
  • Windows 8.1, 32- and 64-bit
  • Windows 7 SP1, 32- and 64-bit
  • Windows Server 2012 R2, 64-bit
  • Windows Server 2008 R2, 64-bit

Note: Windows XP, Windows Vista and Windows Server 2003 R2 are not supported by this version of the Card Printer Driver and cannot be installed on these operating systems. Driver version 6.x are available for these Windows versions.

Documentation describing the installation and use of the printer and driver can be downloaded from the Manual area.

A readme file is included with this download which describes the new features and fixes.

Download from Datacard the new XPS Card Printer Driver Version 7.3.644 

November 24, 2017

Entrust Datacard™ CR805™ Card Printer with Multi-Hopper

Entrust Datacard™ CR805™ Card Printer with Multi-Hopper – the Ultimate Identity Platform

Entrust Datacard is pleased to announce a new addition to our portfolio of print-on-demand solutions with the new multi-hopper option for the CR805™ card printer.

Reset your expectations! Prepare yourself for the Ultimate Identity Platform. The CR805™ Desktop Retransfer Printer was developed with enhancements to provide the best print on demand experience available in the market today. We’ve combined advancements in image quality, durability, modularity, security and reliability that will change the way you think about card printing.
  • Image Quality – pigment ink and 600 dpi printing provide brilliant images and fine line detail to long-lasting cards
  • Reliability – the printer has been developed and tested for maximum reliability and ease-of-use, ensuring customers can print cards on-demand
  • Durability – customers have the ability to add additional durability, without the use of a laminator
  • Modularity – the system is modular, and will work with the current laminator on the market today
  • Versatility – besides being able to add a laminator, the system has been designed for easy upgrade as program needs change
  • Security – enhancements have been made to provided added security of data, and these features are standard in the printer
  • Integrated Solution – designed and tested to work as a solution, with hardware, software and supplies
Entrust Datacard has a long history of providing trusted solutions for card printing to end users, and with the CR805, this tradition continues.

The versatility of the CR805 retransfer printer makes it an ideal choice for a wide variety of markets, including:
  • Government-National ID
  • Government-Drivers’ Licenses
  • Corporate ID and Access Control
  • Universities, Colleges and Higher Education
  • State, Local or Municipal Government Authorities
  • Ministry of Defense, Military ID and Secure Facility Identification
  • Emergency Services: Police, Fire, and Ambulance Services
  • Healthcare – Staff ID cards, admissions and health savings account
  • Bureaus – Outsource services and support and augment card replacement programs

The CR805™ card printer was designed with customers in mind. We developed this new platform based on feedback from customers, feedback from partner, demands/needs of the market and our years of experience in printer development.

We focused on designing a reliable printer enabling the end users to have enhanced card design capability, enhanced durability and security, ease of use, reliability and connectivity. In addition, we are providing a complete solution, with certified supplies and integrated software.

The design and options with this platform provide almost endless possibilities to meet the demands of card programs in the market today. The CR805™ card printer is available in the 125 single hopper solution or multi-hopper option with six removable hoppers. Each hopper holds up to 125 cards.

Entrust Datacard™ CR805™ Card Printer with Multi-Hopper

Pigment Ink
Pigment ink provides long-lasting, photo quality images. Pigment ink has been proven to last longer than dye. It is not susceptible to fading from exposure to UV light, and it is tends to be less susceptible to plasticizers. With durability that ensures image quality and print details to extend the card life, pigment ink reduces the need for costly card replacement.

600dpi Printing
High-resolution, 600dpi printing improves the design capability for any card program, and the ability to reproduce fine lines. It enables the use of additional design elements, such as high resolution bar codes, OCR and small font printing. Our testing has shown clear, crisp printing down to 2 point font, allowing for printing small text or unique characters.

Removable Input Hopper Options
Removable input hopper options help ease day-to-day card management and card handling issues. The hopper easily locks in place at the start of the day and can be easily removed to secure cards in the vault. The multi-hopper helps to support multiple card options for the print on demand solution. The multi-hopper CR805™ card printer also has a separate exception card input to support specialty cards without interfering in the issuance from the other six hoppers.

  • Single hopper holds up to 125 cards
  • Multi-hopper holds up to 6 hoppers with up to 125 cards per hopper (750 cards total)
  • Separate exception slot for single cards or specialty cards


Selectable Color Modes
The new CR805 comes standard with three options for color printing.

  • True Color (ICC) – prints as close as possible to color in the image file
  • Legacy SR/CR – Close match to the SR200, SR300, SR300e card printers
  • Vivid – printer colors with higher saturation and contrast.

True Color mode is the default mode when the CR805 card printer is shipped from the factory. For more information on changing the color mode, refer to the User’s Guide or the How-To-Video.

Enhanced Card Durability with two layers of Retransfer film
The CR805 has the option to add an additional layer of retransfer film. This extra layer can be added on the front and/or the back of the card to extend card life. IMPORTANT NOTE: A second layer can’t be added to the side of the card which has the magnetic stripe or signature panel.

Modularity
Additional durability and security options are available by adding the CR805 Card printer to an inline lamination module. The CR805 uses the same lamination module with the CD800. The CR805 CLM will provide long-lasting durability with DuraGard 1 mil laminates, to extend the life of the card. Secure custom or generic holographic designs can be added at various levels for enhanced security. In addition, the tactile impression feature can be added, providing additional security and promoting the customer brand. The tactile impression feature is very visible and easily recognizable item on the card.

Customers will also be able to use the CR805 with the CLM laminator. The laminator will use clear or holographic 1.0 mil laminates, and the tactile impression feature.

Note: Retransfer patch and laminate supplies will have to be ordered to work with retransfer printing. When the CLM is used with the CD800, the direct-to-card supplies will need to be used. The retransfer patch and laminate are different from the direct-tocard patches and laminates.

Scalability
The CR805™ card printer is easy to update with smartcard or magstripe encoding options as card program demands changed. The outside (skins) of the printer are easily removed, and a transport module with the encoder already attached can be added quickly and easily, without the use of tools.

Note: If the CR805 already has an encoder (either magstripe or smartcard), and wants to add the other, an entirely new upgrade kit will have to be ordered. For example; CR805 has mag strip encoding module and customer wants to add smartcard encoding. The customer will need to order an upgrade kit that has magstripe and appropriate
smartcard encoding option.

Enhanced System Security
The CR805 provides SSL, 3DES and TLS 1.2, encryption to ensure security of data.

Trusted Platform Module (TPM)
In addition, the CR805 can integrate with the TPM (Trust Platform Module), utilizing RMM (Remote Monitoring and Management) to provide a secure location and method to insert, store, manage and remove end user certificates and keys.

Secure Boot
The CR805 is the industry’s first printer to provide Secure Boot: a patent pending security features that protects the printer from outside intrusion to limit malware insertion. If the printer detects malware and memory compromises, it will not boot up until the detected malware and compromises have been removed.

Single-Wire Connectivity
Single-Wire Connectivity reduces complexity by providing 1 driver for all printer functions: printing, mag stripe, and smartcard encoding. With a 1 printer to 1 driver ratio, this feature is easily scalable as additional printer sites are added. The drivers can be installed on a PC or server, depending on the application.

Debow System
Card aesthetics are very important to customers, and the new, patented debow feature in the CR805 ensures the delivery of flatter cards. The cards printed on the CR805 meet the latest ISO standards. This feature is standard in every CR805 Card Printer.

Integrated Solution
The CR805 is designed and tested as an integrated solution, encouraging the harmonious use of the hardware, software, supplies and services, making it ideal for many different card programs. The flexibility and modularity of the system ensures easy upgrade of the system as program needs change. Entrust Datacard had a long history of providing trusted solutions for card printing to end users, and with the CR805, this tradition continues.

Included with the CR805 card printer is the following documentation:

  • User Guide
  • Quick Install Guide
  • User Reference Guide
  • Administrator’s Guide

The comprehensive User Guide covers the following topics: overview of printer components and options, how to use the printer, instructions for loading supplies, basics of card printing, routine maintenance and troubleshooting.

The CR805 card printer is easy to install using the visual step-by-step Quick Install Guide. Following the instructions of the Quick Install Guide, the printer operator should expect to unpack, setup, install, test and conduct basic operator training.

The User Reference Guide is a picture-based guide with instructions on standard procedures to help guide the end users through some the expected procedures, such as loading and replacing supplies, cleaning the printer as well as basic troubleshooting.

The Installation and Administrator’s Guide has detailed instructions on the following topics: printer installation and setup, elements of card design, Printer Manager, recommended supplies and replacement parts.

© 2017 Entrust Datacard Corporation. All rights reserved.

November 17, 2017

Cleaning Your Datacard ID Card Printers

Any manufacturer of ID card and plastic card printers will tell you that you must maintain and clean your equipment regularly.

It takes but a few short minutes to run some cleaning cards through these printers, and doing this will help you avoid so many problems down the road, not to mention the great down-time you would experience in the event of printing issues.

Every card printer on the market has cleaning supplies available, such as alcohol cleaning cards, adhesive cleaning cards, cleaning swabs or pads, and more.

Every printer also has a very easy way of running its cleaning procedure automatically through the printer's menu, or through the printer driver on your computer.

Depending on the make and model of card printer you have, there are usually ways of performing a manual cleaning, using these same cleaning supplies, which can provide improved results.

Here is a great video, with instructions, to show you how to clean your Datacard® SD160™ Plastic Card Printer and Datacard® SD260™ Plastic Card Printer 

Here is a great video, with instructions, to show you how to clean your Datacard® SD360™ Plastic Card Printer 

Here is a great video demonstrating how to clean your Datacard® CD800™ Plastic Card Printer 

 

Please visit the DKC Associates YouTube Channel for more fun and instructional videos

 

 

October 27, 2017

Introducing the Entrust Datacard™ CR805™ Retransfer Card Printer – the Ultimate Identity Platform

Reset your expectations! Prepare yourself for the Ultimate Identity Platform. The NEW Entrust Datacard™ CR805™ Desktop Retransfer Card Printer was developed with enhancements to provide the best print on demand experience available in the market today. We’ve combined advancements in image quality, durability, modularity, security and reliability that will change the way you think about card printing.

  • Image Quality – pigment ink and 600 dpi printing provide brilliant images and fine line detail to long-lasting cards
  • Reliability – the printer has been developed and tested for maximum reliability and ease-of-use, ensuring customers can print cards on-demand
  • Durability – customers have the ability to add additional durability, without the use of a laminator
  • Modularity – the system is modular, and will work with the current laminator on the market today
  • Versatility – besides being able to add a laminator, the system has been designed for easy upgrade as program needs change
  • Security – enhancements have been made to provided added security of data, and these features are standard in the printer
  • Integrated Solution – designed and tested to work as a solution, with hardware, software and supplies

Entrust Datacard has a long history of providing trusted solutions for card printing to end users, and with the CR805, this tradition continues.

The versatility of the CR805 retransfer printer makes it an ideal choice for a wide variety of markets, including:

  • Government-National ID
  • Government-Drivers’ Licenses
  • Corporate ID and Access Control
  • Universities, Colleges and Higher Education
  • State, Local or Municipal Government Authorities
  • Ministry of Defense, Military ID and Secure Facility Identification
  • Emergency Services: Police, Fire, and Ambulance Services
  • Healthcare – Staff ID cards, admissions and health savings account
  • Bureaus – Outsource services and support and augment card replacement programs

The CR805™ Retransfer Card Printer was designed with customers in mind. We developed this new platform based on feedback from customers, feedback from partners, demands/needs of the market and our years of experience in printer development.

We focused on designing a reliable printer enabling the end users to have enhanced card design capability, enhanced durability and security, ease of use, reliability and connectivity. In addition, we are providing a complete solution, with certified supplies and integrated software.

The design and options with this platform provide almost endless possibilities to meet the demands of card programs in the market today.

Pigment Ink
Pigment ink provides long-lasting, photo quality images. Pigment ink has been proven to last longer than dye. It is not susceptible to fading from exposure to UV light, and it is tends to be less susceptible to plasticizers. With durability that ensures image quality and print details to extend the card life, pigment ink reduces the need for costly card replacement.

600dpi Printing
High-resolution, 600dpi printing improves the design capability for any card program, and the ability to reproduce fine lines. It enables the use of additional design elements, such as high resolution bar codes, OCR and small font printing. Our testing has shown clear, crisp printing down to 2 point font, allowing for printing small text or unique characters.

Selectable Color Modes
The new CR805 comes standard with three options for color printing.
True Color (ICC) – prints as close as possible to color in the image file
Legacy SR/CR – Close match to the SR200, SR300, SR300e card printers
Vivid – printer colors with higher saturation and contrast.

True Color mode is the default mode when the CR805 card printer is shipped from the factory. For more information on changing the color mode, refer to the User’s Guide or the How-To-Video.

Enhanced Card Durability with two layers of Retransfer film
The CR805 has the option to add an additional layer of retransfer film. This extra layer can be added on the front and/or the back of the card to extend card life.
IMPORTANT NOTE: A second layer can’t be added to the side of the card which has the magnetic stripe or signature panel.

Modularity
Additional durability and security options are available by adding the CR805 Card printer to an inline lamination module. The CR805 uses the same lamination module with the CD800. The CR805 CLM will provide long-lasting durability with DuraGard 1 mil laminates, to extend the life of the card. Secure custom or generic holographic designs can be added at various levels for enhanced security. In addition, the tactile impression feature can be added, providing additional security and promoting the customer brand. The tactile impression feature is very visible and easily recognizable item on the card.

Customers will also be able to use the CR805 with the CLM laminator. The laminator will use clear or holographic 1.0 mil laminates, and the tactile impression feature. Note: Retransfer patch and laminate supplies will have to be ordered to work with retransfer printing. When the CLM is used with the CD800, the direct-to-card supplies will need to be used. The retransfer patch and laminate are different from the direct-to-card patches and laminates.

Scalability
The CR805™ Card Printer is easy to update with smartcard or magstripe encoding options as card program demands changed. The outside (skins) of the printer are easily removed, and a transport module with the encoder already attached can be added quickly and easily, without the use of tools.

Note: If the CR805 already has an encoder (either magstripe or smartcard), and wants to add the other, an entirely new upgrade kit will have to be ordered. For example; CR805 has mag strip encoding module and customer wants to add smartcard encoding. The customer will need to order an upgrade kit that has magstripe and appropriate smartcard encoding option.

Enhanced System Security
The CR805 provides SSL, 3DES and TLS 1.2, encryption to ensure security of data.
Trusted Platform Module (TPM)
In addition, the CR805 can integrate with the TPM (Trust Platform Module), utilizing RMM (Remote Monitoring and Management) to provide a secure location and method to insert, store, manage and remove end user certificates and keys.
Secure Boot
The CR805 is the industry’s first printer to provide Secure Boot: a security features that protects the printer from outside intrusion to limit malware insertion. If the printer detects malware and memory compromises, it will not boot up until the detected malware and compromises have been removed.

Single-Wire Connectivity
Single-Wire Connectivity reduces complexity by providing 1 driver for all printer functions: printing, mag stripe, and smartcard encoding. With a 1 printer to 1 driver ratio, this feature is easily scalable as additional printer sites are added. The drivers can be installed on a PC or server, depending on the application.

Debow System
Card aesthetics are very important to customers, and the new, patented debow feature in the CR805 ensures the delivery of flatter cards. The cards printed on the CR805 meet the latest ISO standards. This feature is standard in every CR805 Card Printer.

Integrated Solution
The CR805 is designed and tested as an integrated solution, encouraging the harmonious use of the hardware, software, supplies and services, making it ideal for many different card programs. The flexibility and modularity of the system ensures easy upgrade of the system as program needs change. Entrust Datacard had a long history of providing trusted solutions for card printing to end users, and with the CR805, this tradition continues.

© 2016 Entrust Datacard Corporation. All rights reserved.

October 26, 2017

Entrust Datacard™ CR805™ Card Printer with Inline Lamination Module (CLM) Product Guide

The product guide contains important information on the newest addition to our print on demand solutions.
This guide includes a product overview, highlighting new features and unique differentiators, as well as information on supplies and software.

Get the new Entrust Datacard™ CR805™ CLM Card Printer Product Guide here, or go to the CR805™ CLM Card Printer product page.

October 25, 2017

Entrust Datacard™ Retransfer Printer Firmware Version R4.7.3-3

The firmware can only be installed on the following printers:
Use the Card Printer Firmware Update program to update the printer firmware.
This verson of firmware now supports the CLM laminator to the CR805 retransfer card printer, and support for an optional 6-Input multi-hopper for all printers.
If using the Datacard XPS Card Printer Driver and SDK, we recommend downloading the latest version available

Supported Languages
  • 2-Line LCD: English, French, German, Italian, Portuguese, Spanish, Japanese, Katakana
  • Printer Manager: English, Japanese, German, Italian, Polish, Spanish, Portuguese, Korean, Simplified Chinese, Traditional Chinese, Arabic
Security Updates
  • Updated the printer operating system version and libraries. This includes updating to the latest security patches as of May 2017.
  • The printer requires a network connection using either TLS 1.1 or TLS 1.2.
New Features
The following new features were added:
  • Support for the CLM laminator to the CR805 retransfer card printer.
  • Support for an optional 6-Input multi-hopper for all printers.
  • Support for the CL900 Desktop Laser Personalization System that allows laser engraving on ISO ID-1 cards.
  • Support for an optional bar code reader that can read and verify pre-serialized cards.
Improvements
  • When the printer is configured to use a static IP address, the printer’s front panel now displays the address even when the network is inactive. In addition, the LCD displays a “+” if the network is active, or a “-” if the network is inactive, as a prefix to the static IP address.
The following improvements were added in an interim firmware release, R4.3.1.5003:
  • Modified retransfer settings to reduce excess particles (flash) produced during the retransfer operation.
  • Discontinued the dust-prevention rewind of the ink ribbon and retransfer film to prevent wrinkling of the ink ribbon that could occur during the rewind process.
Resolved Issues
The following issues were resolved:
  • Printers with electronic locks remained in an unlocked state when a multi-hopper was attached.
  • False configuration errors were issued for CR805 card printers with the CLM laminator.
  • The “Remove Certs” command left the printer in an unresponsive communication state.

©2017 Entrust Datacard Corporation. All rights reserved.

October 24, 2017

Printer Pooling for ID Card Printers

Have you ever tried to pool numerous printers together, in order to print a large batch of cards at once?
Are you a school that during busy registration periods, have hundreds or thousands of cards to print, and need those cards to come out faster and faster?
Do you host large business or sporting events that provide credentials, and need to produce constantly, but can not wait for one lonely printer to do all that work by itself?

Card Printer Pooling may be the solution for you.
Printer pooling means to connect more than one printer together, over a network, so they essentially become one printer.
All the print jobs sent to one main/chosen printer driver, will be evenly distributed to all the pooled printers, so the entire print job is completed as fast as possible.

Imagine printing 1000 student cards with one printer, and how long that would take (depending on the printer, that could take 2 days or more!)
Then imagine printing 1000 student cards across 10 printers, and how much faster that would be (10x faster of course) !

A ‘printer server’ or ‘network print server device’ can be used to execute this of course.
If you have an IT department that can provide a dedicated ‘print server’ computer to host the printer driver and spool all print jobs, that’s one way to go.
You can purchase a ‘network print server device’ which will provide roughly the same service as a dedicated ‘print server’.

It is also possible to set up a printer pool using networked printers, installed on one or more computers, simply using Windows port and settings options.

Recently a client was looking to pool 2 or more Fargo HDP5000 card printers together, using one computer.
After much testing and experimentation, they could not get this equation to work properly.

We decided to put this to the test, and had succeeded!

The equation we used was the following:

  • 2 x Fargo HDP5000 card printers (older models, before 2013…specifically made in 2009), with Firmware 4.1.8
  • Fargo HDP5000 driver version 2.3.0.5
  • Windows 7 64bit
  • Network hub/switch

NOTE that when you install a Fargo HDP5000 card printer to be used on a network, upon driver installation, you must chose to install it as a network printer, and not USB.
Also note, that when you install the 1st printer, it will be named simply HDP5000 Card Printer, and the 2nd printer you connect will be named HDP5000 Card Printer (Copy 1).
We assigned each printer a static IP address, and made sure they were installed and could print a test card ok.
Then selecting the option ‘Enable Printer Pooling’ in the Ports tab of each driver.
Depending on the sequence of these actions, both printers will chose 1 of the drivers to be the primary driver, and then rename both to that same driver.
In our case both drivers are now named HDP5000 Card Printer (Copy 1).
Notice the options that are selected in both the Ports and Advanced tabs.
We played around with all these options, and there may be another combination that works, but the options you see here that we’ve selected worked for our printer pooling test.
When a card is sent to print, no matter which printer you chose to print to, whether the HDP5000 Card Printer or the HDP5000 Card Printer (Copy 1), since the primary printer is HDP5000 Card Printer (Copy 1) the 1st print job will go to that printer, and then the next will go to the HDP5000 Card Printer.
Now you can batch print, or print an entire database of records, and it will be evenly distributed between the 2 printers.
Be careful to not send sequential jobs, as those will be split between the printers.

Fargo HDP5000 Card Printer Pooling 1 Fargo HDP5000 Card Printer Pooling 2 Fargo HDP5000 Card Printer Pooling 3 Fargo HDP5000 Card Printer Pooling 4

 

 Another client wanted to pool Datacard CD800 card printers together, so we did the same test, with the exact same procedure and options.

The equation we used was the following:

  • 2 x Datacard CD800 card printers 
  • Datacard XPS driver version 7.2.625.0
  • Windows 7 64bit
  • Network hub/switch

NOTE that when you install a Datacard CD800 card printer to be used on a network, upon driver installation, you must chose to install it as a network printer, and not USB.
Also note, that when you install the 1st printer, it will be named simply XPS Card Printer, and the 2nd printer you connect will be named XPS Card Printer (Copy 1).
We assigned each printer a static IP address, and made sure they were installed and could print a test card ok.
Then selecting the option ‘Enable Printer Pooling’ in the Ports tab of each driver.
Depending on the sequence of these actions, both printers will chose 1 of the drivers to be the primary driver, and then rename both to that same driver.
In our case both drivers are now named XPS Card Printer (Copy 1). This is the ‘Printer’ name, yet you will find the port names differ, as this driver may name the port DXP01 Network Port.
Notice the options that are selected in Ports, Ports Settings, and the messages in Printer Status.
We played around with all these options, and there may be another combination that works, but the options you see here that we’ve selected worked for our printer pooling test.
When a card is sent to print, no matter which printer you chose to print to, whether the XPS Card Printer or the XPS Card Printer (Copy 1), since the primary printer is XPS Card Printer (Copy 1) the 1st print job will go to that printer, and then the next will go to the XPS Card Printer.
Now you can batch print, or print an entire database of records, and it will be evenly distributed between the 2 printers.
Be careful to not send sequential jobs, as those will be split between the printers.

 

Datacard CD800 Card Printer Pooling 1 Datacard CD800 Card Printer Pooling 2 Datacard CD800 Card Printer Pooling 3 Datacard CD800 Card Printer Pooling 4 Datacard CD800 Card Printer Pooling 5 Datacard CD800 Card Printer Pooling 6

 For more information and help with card printer pooling, please Contact DKC Associates

October 23, 2017

Datacard Error 102 Card Not In Position

Recently a client card printer was receiving 'Error 102 Card Not In Position'.

This client is using a Datacard® CD800™ ID Card Printer, and printing on adhesive-back cards.

Datacard provides the following error description and comments:

Card did not reach the required position

  • The card is either lost in the printer (not seen by a sensor) or the card is stuck in the printer (sensor never cleared). 
  • Dirty rollers or sensors. Run cleaning card (possibly a few times), then check sensors. 
  • If test cards print fine but do not print from client's application, it could be the page setup in the application, make sure it is set for ISO-ID1 (standard CR80 size card). 
  • Check ribbon cables in the multi-hopper for proper seating of cable ends. 
  • Check all sensor connections for proper seating of connections. 
  • Check all sensor for proper seating in assembly.

The reason behind the error for this specific client printer, is they were printing on CR79 size cards, and not CR80.

What was somewhat bizarre at first, is that the cards were stopping at the exact same position, just before the platten roller.

After cleaning the printer rollers and card path and sensors, and checking all connections, and still receiving the same error, something came to mind...card size.

Until recently the client was using CR80 size cards, yet received CR79 cards somehow, and were not aware, and so all of a sudden the printer was giving this error, and the client could not print any cards.

The Datacard® CD800™ printer can not print on CR79 size cards, only CR80.  

Models before the CD800, such as the SP35 and SP55 and SP75 could all print on CR80 and CR79 size cards.

Datacard® SD260 and SD360 card printers also can not print on CR79 size cards.

The reason is because Datacard changed the card path on these newer models, specifically taking away the card guide with spring, which allowed for the different sizes of cards to be used.

If you experience this error, please first try clean your printer.  If them problem persists, double check the cards you are using, that it is the right size and is accepted by your model of card printer.  And then also verify the card type/size settings in the printer driver, and even your card application software.

For more information, questions, and advice, please contact DKC Associates.

October 20, 2017

HID Global Smart Cards for FIPS 201 compliant Personal Identity Verification

HID Global announces the availability of the Crescendo PIV smart card that enables organizations to comply with FIPS 201 and that is part of the HID PIV Enterprise solution.

The Crescendo PIV is dual interface card that enables cryptographically secure authentication through either a contact interface, by inserting the card in a smart card reader, or a contactless interface, presenting the card to a contactless smart card reader or NFC enabled device. The card uses a FIPS 140-2 Level 2 certified cryptographic module and is capable of containing multiple keys and certificates as specified in NIST special publication 800-73. This card is part of the HID PIV Express and HID PIV Enterprise solutions, which help organizations improve their security posture, comply with mandates, and improve the user experience.

Crescendo PIV is meant to be issued and managed by ActivID Credential Management System. By exposing a standardized card edge, the card can work out of the box with major operating systems or can work in combination with ActivClient middleware that provides additional diagnostic, usability and integration features.
HID Global Crescendo® Smart Card
CRESCENDO PIV HIGHLIGHTS
  • One card for physical and IT access featuring a cryptographic secure element
  • Allows access to doors, computers, network and cloud. PKI based authentication, digital signature and encryption
  • Integrated and tested with ActivID® ActivClient®, ActivID Credential Management System, HID PIV Express® and HID PIV Enterprise®
  • Compliant with FIPS 201 mandates for physical and logical access
  • Optimized performance for faster physical access using digital certificates
  • NIST FIPS 140-2 Level 2 security certification
  • NIST FIPS 201 interoperability certification 
The Crescendo PIV is part of the Crescendo smart card product family that offers the following additional options for deployments where FIPS 201 compliance is not a mandatory requirement:
  • Crescendo C1100 – a hybrid card for deployments with focus on compatibility with traditional PACS technologies, managed by ActivID CMS.
  • Crescendo C1150 - a C1100 smart card for deployments managed by Microsoft mini-driver based applications as well as HID's ActivID ActivClient.
  • Crescendo C1300 – a dual interface card that allows use of digital certificates over NFC; compatible with physical access installations based on Seos
  • Crescendo 144K FIPS – a hybrid card with NIST FIPS 140-2 certification available with combinations of traditional PACS technologies

Crescendo smart cards enable access to a broad range of applications, like PKI based authentication, digital signature, and data encryption. Use cases also include secure login to workstations and laptops, web-based cloud applications, or VPN gateways.

The card leverages HID Global’s Identity Applet Suite, which offers secure storage and protection for cryptographic keys and their associated digital certificates, as well as personal information.

The Crescendo PIV smart card is available to order now.
Please Contact Us for more information and pricing.

HID Global Crescendo® Smart Card Data Sheet 

October 19, 2017

Entrust Datacard TruCredential 7.3.1 Connection Issue

TruCredential 7.3.1 Unable to connect to client after upgrade to 7.3.1

PLEASE NOTE...this solution should only be applied by your systems administrator !

After a client workstation is upgraded to TruCredential 7.3.1, the server may be unable to connect to client devices. The desktop shortcut may also open to an invalid URL.
This issue will be resolved in the release of 7.3.2.

Solution:
On the upgraded client workstation:
  1. Open the start menu and go to Datacard ➛ TruCredential and click Shutdown. 
  2. Using a text editor such as Notepad, open server.xml located in the conf folder under the TruCredential installation directory (C:\Program Files\Datacard\TruCredential\conf by default). 
  3. Search for “${text.tomcat.port}”. Replace this with your client port number. 
  4. Save the server.xml file. 
  5. Open the start menu and go to Datacard ➛ TruCredential and click Start. 
  6. Delete the “Sign In” shortcut from the desktop and start menu. 
  7. Right-click the desktop and go to New ➛ Shortcut. 
  8. Enter the TruCredential server URL. Click Next. Enter “Sign In”. Click Finish. 
  9. Copy the new shortcut into the start menu.

Entrust Datacard Proprietary