Since the inception of the Fargo HDP5000 Card Printer, there has been available the Clear Transfer Film, which is necessary for this card printer to operate, essentially to print cards.

The transfer film is made with 2 ends or pieces, one end is yellow, and the other is green.  The yellow end has the new/unused transfer film, the green end has the used film. 
When Fargo began manufacturing their clear transfer film, the green end (we'll call it the green core) was green on one end, and grey on the other.

This transfer film caused (and still causes) a lot of problems, because it was made with 2 separate pieces. 

For some time now, Fargo has been making a NEW version of the film, where the green core is one whole piece, green from one end to the other.

This is the transfer film you want, not the old version!
We see the OLD film still in circulation from time to time, even though Fargo has not made it for many years, which would mean these rolls of film are very old.

The most common issue surrounding the OLD transfer film, is that it would 'walk' to one side.

When the HDP5000 printer goes through it's print phase, the color ribbon and transfer film move together, and thus both must move smoothly and consistently while the image is being printed on to the film.

If the film has started to 'walk' to one side, it has shifted, and is not rolling centered on to the green core (which is the used film). If you try and roll/spin the film, while holding the cartridge in your hands, and you feel resistance and tension, that the film is not moving smoothly, this is exactly the problem, and you will encounter many different errors from the printer, such as 'card jam' and 'check film' and others.

It's not to say that the OLD film will not work, because many or most of them can and will work just fine, but if you run into these errors and problems, it may be some bad OLD film, which you can then simply replace with a new roll, and/or make some adjustments to try and center the film.

We have also seen the NEW film 'walk' to one side, whether using an OLD or NEW model of HDP5000 printer.  Fargo technicians have advised us, that when we see this happen, and where not many transfers from the roll have been used, then this roll is simply deemed 'defective', to notify them, and they will replace this defective roll of film at no charge.

So no matter which Fargo HDP5000 printer model you're using, avoid using the OLD clear transfer film!

They are in fact...OLD...

Entrust Datacard is announcing the discontinuation of the SR200™ and SR300™ retransfer card printers, as well as the accompanying LM200™ and LM300™ laminators.
Orders for the SR200, SR300, LM200, and LM300 products will no longer be accepted after September 30, 2017. The SR200, SR300, LM200 and LM300 products will be discontinued as of September 30, 2017.

Any last time purchase orders must be received prior September 30, 2017. Entrust Datacard has a limited number of SR200, SR300, LM200 and LM300 product available to fulfill orders. Prior to placing a last time buy order, contact DKC Associates for availability and lead-time.

Entrust Datacard will make reasonable efforts to provide spare parts and service through September 30, 2022, but reserves the right to change this based on availability and/or cost of spare parts.

The CR805™ retransfer printers along with the CLM laminators are replacing the SR200, SR300, LM200 and LM300 systems.

The CR805 system is the ultimate identity platform to create IDs, credential and cards.
The CR805 system is a reliable printer that prints high quality and durable images, is a modular system enabling the CR805 system to be versatile and supports the security needed in a wide variety of end user environments.

For additional information on the Entrust Datacard™ CR805™ Desktop Retransfer Card Printer and CR805 Retransfer Printer with CLM systems, please contact your DKC Associates representative.

© 2017 Entrust Datacard Corporation. All rights reserved.

Introducing OMNIKEY® 5427 CK reader with Bluetooth interface for HID Mobile Access credentials

On July 28, 2017, HID Global® will announce the availability of the new OMNIKEY® 5427 CK reader with Bluetooth interface for HID Mobile Access credentials. The OMNIKEY® 5427CK will now come in two product variants: the existing reader will be upgraded to a new hardware platform to allow future enhancements: the new OMNIKEY® 5427CK BLE variant will have an additional Bluetooth interface to allow customers to use their mobile access credentials to access computer, network or cloud.

HID Global's OMNIKEY® 5427CK Reader suits virtually any PC environment. Independent of the operating system and use case, the reader’s CCID or Keyboard Wedge interface provides the ideal solution for easy integration without the need to install or maintain drivers. With the keyboard wedge functionality, data from the card can be retrieved and transformed for direct input into applications using keystroke emulation. This eliminates the need for organizations to manually enter card data into applications.

The reader includes an integrated, easy-to-use web-based management tool that enables intuitive browser-based configuration without the need for special training.

The OMNIKEY® 5427CK supports low and high frequency technology within a single device that enables seamless credential migration and mixed technology environments. The reader includes support for a wide range of low and high frequency card technologies, including HID Prox®, Indala® and EM Prox®, MIFARE® Classic, MIFARE DESFire® EV1, and iCLASS®, as well as iCLASS SE®, iCLASS® Seos™, iCLASS® Elite, and other SIO-enabled credentials.

The reader is integrated and tested with HID Global’s ActivID® ActivClient and ActivID® Applets.

OMNIKEY 5427CK Benefits:
• Dual frequency – Simultaneously supports low and high frequency credentials, including iCLASS Seos®, HID Prox®, iCLASS SE®, MIFARE Classic® and MIFARE® DESFire® EV1; supports NFC
• Support of mobile access – Available with Bluetooth interface to leverage HID mobile phone credential to access computer, network, data or cloud
• Support of Seos and Part of the iCLASS SE Platform - Provides multi-layered security that extends beyond the card technology, providing additional protection to identity data.
• Ease of use – Straightforward utilization of existing access control credentials for PC login in both CCID and Keyboard Wedge operation
• Keyboard Wedge support – Retrieves data from a card and presents the information directly to any application by emulating keyboard strokes.

The OMNIKEY® 5427CK is available now under the following part numbers. An EOL notification for the predecessor will be released separately.

Part numbers with Bluetooth Interface
• R54270111 OMNIKEY 5427CK with BLE and new hardware
• R54270111-Elite OMNIKEY 5427CK, BLE, new hardware, Elite configuration
• R54270111-Elite-Indala OMNIKEY 5427CK, BLE, new hardware, Elite + Indala configuration
• R54270111-Indala OMNIKEY 5427CK, BLE, new hardware, Indala configuration

Part numbers without Bluetooth Interface
• R54270101 OMNIKEY 5427CK with new hardware
• R54270101-Elite OMNIKEY 5427CK, new hardware, Elite configuration
• R54270101-Elite-Indala OMNIKEY 5427CK, new hardware, Elite + Indala configuration
• R54270101-Indala OMNIKEY 5427CK, new hardware, Indala configuration

Furthermore the following accessories are available for this reader
• A54270001 - Standing Base
• A50210001 – Mounting Accessories Pack

For additional information visit the website at https://www.hidglobal.com/products/readers/omnikey

Thank you for your continued business and interest in HID Global products, solutions and services.


Product Management
IAM Solutions
HID Global

Migration Path for OMNIKEY® 5421 Dual Interface Desktop Reader

HID Global is pleased to announce the OMNIKEY 5421 dual interface reader will migrate to a new hardware platform.
The successor model is OMNIKEY 5422.

This letter provides information on the affected part, EOL timelines and replacement product availability.

OMNIKEY Readers
• Begin Last-Time-Buy (LTB) period – July 31st, 2017
• Last Time Buy – November 30th, 2017*
• Final scheduled ship date – December 31st, 2017

ItemNr	Description	Replacement SKU	Type of Replacment
R54210001*	OMNIKEY 5421 Dual Interface Reader	R54220301	Alternative

* While supplies last. Stock is limited and subject to availability; accordingly, RMAs with replacement units is also limited.

Product difference of OMNIKEY 5422 replacement
• Support of CCID native driver – no HID proprietary driver required for basic functions
• Up to 600kbps Contact Smart Card Interface Speed
• Support of synchronous cards via Pseudo APDU – No Synchronous API required
• New hardware identification PID (0x5422)
• General ISO 15693 read/write will be only supported by proprietary driver – not available at market launch

For more information, please contact HID Global or visit
https://www.hidglobal.com/products/readers/omnikey

For HID Global product lifecycle information, please visit
https://www.hidglobal.com/product-support-life-cycle#!/

Thank you for your continued business and interest in HID Global products and solutions.

Product Marketing
Identity Assurance
HID Global

July 12, 2017

ADVANCE NOTICE OF OMNIKEY 5422 LAUNCH ON July 19, 2017

Introducing OMNIKEY® 5422 Dual Interface Desktop Reader

On July 19, 2017, HID Global® will announce the availability of the new OMNIKEY 5422 Dual Interface Desktop Reader. The OMNIKEY® 5422 represents the ultimate combination of contact and contactless technology in a single device. The reader is CCID compliant and eliminates the requirement for driver installation and is suitable to be used with standard PC or workstations, as well as with thin clients.

The USB linked device reads / writes to both a 13.56 MHz contactless smart card and contact smart card to support environments where both technologies are required. Compliant with ISO14443 A/B, ISO 7816 standards, this reader is compatible with virtually any contact smart card, operating system and a variety of applications.

Utilizing contactless smart card technology the reader provides users with the convenience, speed and security for applications such as user authentication to PCs, software, cloud-based applications, networks and web sites. The reader supports the most common high frequency cards on the market including iCLASS®, MIFARE® and MIFARE DESFire®.

The reader is integrated and tested with HID ActivID® ActivClient and ActivID® Applets.

Ex: OMNIKEY 5422 Benefits:
• Versatile – Suitable choice for end-user environments using both contact and contactless smart card technology and migration scenarios
• Leverages existing employee badge – Expands the usage of existing physical access cards to computer logon, as well as network and cloud access
• Easy to install – Eliminates the need to install drivers; uses native supported CCID drivers within the operating system
• Increased security and better user experience – Read and retrieve highly secure one-time passwords (OTP) from Seos® cards

The OMNIKEY 5422 is available now under the following part number. It will replace the OK5421 reader model. A separate EOL notification will be released.

• R54220301 - OMNIKEY 5422 TAA compliant

The following accessories are available for this reader

• A54210001 - Card Retainer for Card Presence Operation
• A54210002 - Standing Base Grey
• A50210001 – Mounting Accessories Pack

For additional information visit the website at https://www.hidglobal.com/products/readers/omnikey

Thank you for your continued business and interest in HID Global products, solutions and services.

Product Management
Identity Assurance
HID Global

Announcing EasyLobby® Solo

Ends: Dec 31, 2017

A professional automated visitor management solution designed for the needs of small to medium organisations.

EasyLobby Solo is a streamlined version of HID Global’s successful EasyLobby Secure Visitor Management (SVM) software, and is designed to smooth the transition for organizations moving from a traditional guest book to a an automated, digital visitor management solution. In addition to facilitating a more professional image, organizations are able to increase security for visitors and employees by better managing who is entering and leaving the premises. EasyLobby Solo provides easy registration and check-in, along with visitor activity reports that are simple to generate and satisfy compliance/audit requirements.

Key Benefits over Traditional Guest Book:
More Professional – Provide visitors a positive brand impression with streamlined visitor scheduling and a quick check-in process that provides professional badges
More Streamlined – Allows for basic pre-registration, use of ID scanners for smooth visitor check-in, professional badge issuance, and efficient reporting
More Secure – Unlike traditional guest books which store visitor information in plain sight, visitor information is securely stored within the EasyLobby Solo application and can also be emailed to first-responders in emergency situations.

EasyLobby® Solo is a standalone application with an embedded database which does not require access control integration, external database connections, or enterprise pre-registration tools and setup. To learn about the full suite of advanced EasyLobby® visitor solutions, please visit http://www.hidglobal.com/solutions/visitor-management

Entrust Datacard, VMware Workspace ONE and VMware AirWatch to deliver a strong security and regulatory compliance solution that allows for mobile access to enterprise applications

MINNEAPOLIS—(June 14, 2017)—Entrust Datacard, a leading provider of trusted identity and secure transaction technologies, today announced that the company has entered into a technology collaboration with VMware to support enterprise mobility through VMware Workspace ONE™ and VMware AirWatch®. The collaboration will provide mutual customers with an integrated and secure solution that helps meet the needs of an increasingly mobile and remote workforce by providing secure access to enterprise applications from a mobile device, all while meeting regulatory compliance requirements. The collaboration with VMware adds to the company’s portfolio of EMM partners, providing customers with flexibility to meet their evolving digital business initiatives.

Today, mobile devices and cloud applications are transforming user experiences and raising customer expectations. Enterprises and government agencies must find a balance between providing employees with access to better apps and tools and also ensuring the security of their enterprise assets. While security is top-of-mind, it is also important that it does not prevent enterprises and agencies from embracing mobile business transformation initiatives that enhance employee productivity and customer service. The offering will integrate the Entrust Datacard™ mobile smart credential, which embeds a virtual smartcard derived from the user’s certificated based identity into native apps and services such as mail, WiFi, and VMware AirWatch secured applications – all via the AirWatch Enterprise Mobility Management™ solution.

“As organizations expand the use of mobile technology in order to meet business initiatives and as government employees using mobile devices require secure access to internal resources, it is imperative that this sensitive information remains secure through identity-based authentication and is protected from unauthorized access,” said Ryan Zlockie, global vice president, authentication for Entrust Datacard. “Furthermore, the access provided to enterprise applications must be easy to access and provide the end user with a frictionless experience. Our collaboration with VMware does just that.”

The integrated solution will be available for Apple iOS and Android operating systems and will support secure access to email, WiFi, VPN and other enterprise applications. Additionally, the mobile solution will support secure Bluetooth login capabilities, which allows enterprises and governments to utilize a mobile device as a virtual smartcard for access to buildings and computers. Furthermore, the integration allows government agencies to provide their employees with remote access that meets Homeland Security Presidential Directive-12 (HSPD 12), Federal Information Processing Standard Publication (FIPS) 201 and NIST Special Publication (SP) 800-157.

"VMware and Entrust Datacard have collaborated on a solution to enable users to authenticate for secure access to sensitive information and applications from mobile devices,” said Adam Rykowski, vice president, product management, Mobile Products, End-User Computing, VMware. “The solution eliminates the need for passwords with an embedded virtual smart card that helps enable convenient access for users without compromising security. This solution is ideal for organizations with strong security requirements such as U.S. federal government agencies.”

For more information about Entrust Datacard derived PIV credentials, visit https://www.entrust.com/derived-piv-credentials/.

© 2017 Datacard Corporation. All rights reserved.

You may now download a new evaluation copy of Datacard® TruCredential™ software .

To download and install TruCredential evaluation software:

1. CLICK HERE to access the download webpage
2. Enter all the required information within the web form...don't forget to mention DKC Associates referred you in the comments section :)
3. Download and run the installation file, following the instructions and prompts.

32-bit or 64-bit TruCredential evaluation software, now with Windows 10 and Edge browser support.

Read the TruCredential release notes and the Installation Guide.

(Note: To log into TruCredential for the first time, enter "admin" in the User ID field, and enter "admin" in the Password field. After the initial sucessful login, you will be asked to change the password. Once your software is installed you will also have access to Online help).

Please Contact Us if you have any questions, require further information or pricing, on this powerful identification and badging software solution.

 

 

Entrust Datacard has combined its years of experience in multiple market segments with its expertise in central and desktop card issuance to bring you a business solution unlike any other on the market today. The Entrust Datacard™ Desktop Retransfer Series gives you the flexibility to create whatever kind of cards you need, wherever and whenever you need them. The possibilities are almost endless.

• High-resolution (600 dpi) output for fine-line detail and sharp edges
• Photo-quality imagery for realistic image reproductions
• Over-the-edge printing for a more polished presentation
• Pigment ink for long-lasting images that help reduce card replacements
• Print beautiful designs on smart cards thanks to over-the-edge printing, which lets you print to the edge of a chip
• Print on the uneven surface of a card with an embedded chip
• Choose a card type that works for your specific application. Retransfer technology allows you to print on card types such as PVC, PVC Composite, PC or PET
• Scale your solution with the ability to upgrade options, including smart card or lamination as your print needs change
• Reduce the cost of your operation by printing your entire card design on blank white card stock, rather than using pre-litho stock
• Secure boot prevents system startup at any indication of malware or other threats
• TPM module in every printer provides secure storage of certificates and keys
• Optional locks help safeguard against unauthorized printer use
• Technology enables UV printing and small, fine-line printing for extra security
• Adding another layer of retransfer film boosts durability

Read more information, download brochures, and view videos on the ALL NEW Entrust Datacard™ CR805™ Desktop Retransfer Series Card Printer

For more information and pricing, please Contact Us.

We often see this issue, when printing a full color card, such as a photo ID card, or gift cards, membership cards, etc., you may find there are small to large colored streaks or lines along the printed image.

Typically this is referred to as 'ribbon wrinkle', yet there are a few reasons this may occur.  Most often it is due to the card printer trying to print an image too dark, and too much heat is being applied through the printhead.  This can be the case whether you're using a re-transfer printer, or even DTC printers.  If you're not sure of the difference, Call Us and we can explain this to you more in detail.

Here are steps to follow in correcting this printing problem:

• Reduce the 'Image Darkness' more negatively (-). For Fargo card printers, adjust in increments of -5. This setting is found within your printer driver, under Printing Preferences or Printer Properties. It may also be listed as 'YMC Intensity/Darkness'. Decreasing this value will force the printer to print everything less dark or intense, which will make your images lighter overall. This is why it is important to adjust thsi setting slowly, in small units, to find that perfect adjustment so there are no lines in your prints, yet the image colors are still rich and vibrant
• Increase the 'Ribbon Supply Tension' by +5. For Fargo printers, you will find this in the 'Advanced Settings' (Printing Preferences - Toolbox)
• Replace the ribbon. It is not very often we see or hear of defective color print ribbons, no matter the manufacturer/brand, yet it can happen, so it's always worth trying a new ribbon, if the other adjustments have not helped
• Replace the ribbon cartridge. If your printer uses a cartridge, sometimes a part of a cartridge can break or bend, and then may not guide the ribbon smoothly or straight, hence causing inconsistencies in card printing
• If the problem still persists, it may very well be the printhead itself that is the cause, and may need to be replaced. In this case, you may Call US for further advice and information, or to carry out this procedure, as it is delicate and not meant for end users to do so themselves.