January 14, 2015

Datacard® ID Works® Software Promotion Extended Feb 2015

This promotion is intended to provide customers an upgraded product feature set, without the additional cost for the upgrade. For example, discounts have been set so you can purchase Datacard® ID Works® Enterprise software for the price of Datacard® ID Works® Standard software. The same applies for purchasing the Datacard® ID Works® Standard software for the normal price of Datacard® ID Works® Basic software. Datacard® ID Works® Basic software will also be eligible for a discount.
Qualifying orders must be received no later than February 24, 2015.
This promotion applies to new product orders only, it does not apply to existing installed product upgrades.
(For example, if you had already purchased Datacard® ID Works® Basic software and now want to upgrade to Datacard® ID Works® Standard software under the terms of this promotion - this does not apply).

December 22, 2014

FARGO® HDP5000 Printer Firmware Version 5.3.8 Release

(LCD Error Message) Ribbon: Wrong Material
(PC Error Message No. 93, 122, and 172)
(Cause) The print Ribbon is not installed properly or has been damaged.
(Solution) Verify the correct Ribbon is installed in the Ribbon Cartridge.

As per the user guide, this error can be caused by a defective ribbon, perhaps the RFID tag on the ribbon is defective or missing; or it is not placed properly on to the cartridge.
First take the ribbon out and place it back in to the cartridge, ensuring it is seated properly, and that you can roll it with your hands and that it moves smoothly.
If that does not fix the issue, then try another/new ribbon.
If the problem persists, then perhaps the RFID sensor/board inside the printer is defective, and must be replaced.
You would then send it into Canada's Card Printer Repair and Service Center for repair.

 

(LCD Error Message) Ribbon Miscue
(PC Error Message No. 97)
(Cause) The Ribbon is not able to find the next panel correctly. Check for jams/breaks.
(Solution) If jammed, clear the jam. If broken repair by taping the Ribbon back on to the take-up core.
Press Resume to continue or Cancel to abort.

There are a number of reasons why this could happen.
First take the ribbon cartridge out and ensure that the ribbon is moving smoothly in the cartridge, that it is not jamming, and that you can turn the rolls with your hands. If the ribbon does not roll smoothly, take the ribbon out of the cartridge, place it back in properly, and try moving it with your hands again. If it is still not moving well, try another ribbon, or perhaps the cartridge is defective (try another cartridge if possible).
There is also the ribbon sensor that becomes defective.
Open the printer front door, take the ribbon and film cartridges out, look inside the printer at the bottom rear middle area, and verify whether the blue light is on.
If the sensor light is not on, the sensor could be defective and need to be replaced.
The motors can also be a cause of this issue, if they are too old or worn out and not moving well, then the ribbon may not move forward as it should, causing the printer to misread the panels, or not see them at all.
In this case the ribbon motors would have to be replaced.
For any and all repairs, Contact Us for information and pricing, and you can send any Fargo card printer in for repair to Canada's Card Printer Repair and Service Center.

December 18, 2014

Enhancing Security in Digital Certificates – Entrust Datacard adds SiteLock Website Security Capabilities for its SSL Customers

New Entrust SSL Technology Bundle Utilizes SiteLock Website Security Services to Protect Against Malicious Online Attacks and Create Multiple Levels of Protection

Entrust Datacard Corporation announced that a new website security service is now included with every publicly-trusted Entrust® SSL digital certificate, allowing customers to protect against daily online attacks and threats – which ultimately creates a more safe and secure online experience for websites and their visitors.

Partnering with SiteLock LLC, a global leader in website security, Entrust SSL digital certificates now offer levels of SiteLock website security services for all of its SSL customers. This new bundled package provides daily malware scans that can alert and send an instant notification when “malicious software” is detected, and will then help remove malware quickly from web applications to prevent any harm or damage to organizations.

“Security is our expertise and protecting our customers is our number one priority,” said David Rockvam, vice president marketing, software, for Entrust Datacard. “With malware attacks and data breaches continuously increasing, organizations are frequently concerned about the next threat that may hit them. We partnered with SiteLock to help alleviate this worry and give our customers peace of mind.”

Entrust Datacard has best-in-class technical support and offers the Entrust Certificate Management Service to help customers manage multiple SSL certificates. The application features a self-service tool that helps streamline the procurement and administration of SSL certificates, which is also where Entrust Datacard customers can go to activate the SiteLock security service. The SiteLock security service is free to all new and existing customers who have existing Entrust SSL certificates; or create new Entrust SSL certificates.

The company’s comprehensive portfolio of SSL digital certificates remain a cornerstone to a layered, identity-based security approach that focuses on customers. To date, Entrust Datacard has an SSL customer renewal rate of 98 percent – which showcases the service, competitive pricing and overall ease-of-use of the SSL products and services from a trusted security expert.

“Doing business is all about trust – whether it’s our customers trusting in us to have the most comprehensive and secure solution, or them doing business online with their consumers,” added Rockvam. “Adding in this other layer of website security to our SSL certificates provides the most trusted and secure choice for website protection and SSL encryption so that our customers can focus their resources on growing their business.”

“Entrust Datacard understands that security is crucial to the success of an organization’s web presence and we are pleased to be part of their process of enhancing their solutions with another security layer,” said Tom Serani, executive vice president of business development from SiteLock. “The strategic relationship that we have with Entrust Datacard solidifies both of our commitment to ensure that the security vulnerabilities for organizations are minimized and protecting their brands against online threats is maximized.”

December 10, 2014

Premature RFID Tag Expiration for Datacard® SP75 and SP75+ Card Printers

Entrust Datacard has been made aware of an issue regarding the RFID tags for the laminates used with the SP75 and SP75+ Card Printers. The RFID tag reports the roll in use as empty while material is still available to laminate.  Upgrading the printer to a firmware level as noted below will resolve the issue for future rolls of laminate to be used, however, any laminate rolls in use at the time of the upgrade will no longer be usable.

The following table captures all of the units affected by this issue

 SP75 Models Affected Serial Numbers Use Firmware Version Firmware Availability
Plus  Above 90,000  54.94 23 April 2014
RoHS Between 70,000 thru 90,000 49.30 29 Sep 2014
Non-RoHS  Below 70,000  No Longer Supported 
-

Entrust Datacard Corporation has identified the root cause of the problem and created a firmware update to address the issue.  It should be noted that if the firmware is updated after the problem identified in the description above has surfaced, the update to the printer will not correct the issue for the affected roll.  Any remaining balance on that roll of laminate will be unusable.

SP75 PLUS Card Printer firmware updates are available for download at the following location (Select DuraShield Firmware Upgrade):
http://www.datacard.com/id-card-printer-support-and-drivers/sp75-plus-card-printer#drivers-and-downloads

SP75 Card Printer firmware updates are available, yet not through the Datacard.com website.  Please Contact Us in order to obtain this firmware file.

Note: Customers are strongly recommended to upgrade the printer firmware at the earliest opportunity.  As of April 1, 2015, Entrust Datacard will no longer honor warranty replacement for laminates exhibiting this issue in cases where the failure occurred on printers operating below the stated firmware level.

December 05, 2014

DATACARD® CD800 CLM FIPS 201 COMPLIANCE ANNOUNCEMENT

Entrust Datacard announces several models of the CD800 CLM card printer have been granted GSA FIPS201 compliance.
The following models of the CD800™ card printer with inline lamination modules have passed the FIPS201 Evaluation Program testing requirements. These products will now be listed on the GSA Approved Products List (APL).  This means that these products meet government requirements and will be available to all Federal Agencies for procurement.

Part Number

Description

507967-002

D800 Printer, Duplex, 100-Card Input Hopper (includes: ISO Magnetic Stripe), Commercial Lamination Module, Dual Laminator
507967-006 CD800, Duplex, 100-Card Input Hopper (includes: ISO Mag Stripe, Loosely Coupled Identive Smart Card Contact/Contactless Reader/Encoder, Locks), Commercial Lamination Module, Dual, Locks, TI Module, Barcode Reader
507967-007 CD800 Printer, Duplex, 100-Card Input Hopper (includes: ISO Magnetic Stripe, Loosely Coupled Identive Smart Card Contact/Contactless Reader/Encoder),Commercial Lamination Module, Dual Laminator

December 04, 2014

We Offer Gift Cards for Your Business

It’s the holiday season; folks will soon be scavenging to purchase last minute gifts, for family, friends, and colleagues.

In today’s society, the number 1, (Yes number one) purchased gift over the holiday season are gift cards.

It only makes sense to include yourself in this growing trend!

ID Cards Canada offers a very sophisticated and comprehensive Gift Card / Loyalty Card Solution, that will allow your business to completely and accurately control all aspects of your Gift Card / Loyalty Card program, without ever paying any Transaction Fees.

It is an outstanding alternative to the transaction based Gift Card and Loyalty Systems, offered by large Credit Card Service organizations, and the Big Banks.

It is unique in the fact that there are never any transaction fees with our system.

You pay for it once, and you own it. It is as simple as that.

It is also unique in that we offer custom designed Gift Cards, no matter the quantity ordered.

You can order 100 or 100,000 Gift Cards, and we will provide them personalized for your business.

Our program runs on your PC or laptop computer, and aside from a simple magnetic stripe or barcode reader, there is no extra hardware to buy or lease.

The software will run on your POS system without conflicts.

We can get you your order of Gift cards up until one week before Christmas, act now and increase your sales revenue.

Some Facts About Gift Cards

  • Offering Gift Cards increase revenues, generating 2 - 10 times more sales
  • 75% of customers spend more than the value of the Gift Card
  • Gift Card purchases are up to 50% higher than average sales
  • Up to 21% of the funds put on Gift Cards are never redeemed

 

December 02, 2014

Room Jackets ARE AVAILABLE

No more waiting...we know you have been patient and needing these for your hospitals and clinics.

Well now DKC Associates has your room jackets, and may very well be the only source in all of North America!

We have of course your CR50 Hospital Card Room Jacket, and your CR80 Hospital Card Room Jacket.

Included with our room jackets are an embossed metal tab for room or station identification.

Healcare promotion including room jackets

 

In light of this announcement, we have also put together a promotion for the healthcare industry.

Please have a look through this flyer which is short, yet very very sweet!

 

December 01, 2014

Credential Protection

Today it is no longer necessary for a wrong-doer to physical steal your cards from you, to put you in the most uncomfortable position, to say the least.

They simply need to be near enough to you with the right device, and your card and identity information is as good as gone!

These products will provide you with peace of mind, with the right protection, without being intrusive.

SkimSAFE started with a simple plan to offer payment fraud and identity theft protection by designing a comprehensive line of RFID blocking products and travel accessories. Providing government-grade RFID security, however, that was not enough. The  RFID blocking products for men and women also embrace convenience, functionality and personal style.

Drawing on resources and inspirations, came the development of identity theft products that are built with function and durability in mind. Our smartphone cases, badge holders, passport cases, credit card sleeves, wallet liners and accessories are made for the active lifestyle. Our distinctive RFID cases make life easier while making your brand look sharp and feel just right.

The SkimSAFE RFID blocking product line was introduced as a secure, convenient solution for the everyday user of contactless debit and credit cards and integrated circuit cards for authorized access to buildings, computer systems or data.

 

There’s something that makes SkimSAFE different from every other brand in payment fraud and identity theft protection. SkimSAFE RFID blocking products are backed by the highest standards for materials and workmanship.

 

For any SkimSAFE products, please feel free to contact us and check out our website! http://idcardscanada.com

December 01, 2014

Datacard XPS Card Printer Firmware Version D2.11.56-5001

Datacard XPS Card Printer Firmware Version D2.11.56-5001 for Microsoft® Windows® operation systems

XPS Card Printer firmware D2.11.56-5001 is used only on D2 main control boards.

This firmware has the ShellShock vulnerability patch fix and can only be installed on the Datacard SD260, SD260L, SD360 and CD800 Card Printers listed as follows:

  • SD260   All Serial Numbers
  • SD260L Serial Numbers below D11000
  • SD360   Serial Numbers below B17000
  • CD800   Serial Numbers below C20000

The firmware update utility supports the following operating systems:

  • Windows 8, 32- and 64-bit
  • Windows 7, 32- and 64-bit
  • Windows XP with SP3, 32-Bit
  • Windows 2003 Server, 32-bit
  • Windows 2008 Server 32- and 64-bit

The firmware, and instructions for updating the firmware, can be found HERE

Please chose Drivers & Downloads under your printer model.

Please read and understand all instructions before upgrading the printer’s firmware.

Should you have any questions, please Contact US.

November 25, 2014

Datacard® Continues to Support the Fight Against Breast Cancer by Bringing Back the Limited Edition SD260™ Pink Card Printer

 

Datacard Group announced that they are offering the Limited Edition Pink Datacard® SD260™ Card Printer for the second time to help support the fight against breast cancer.  The company will donate a portion of the proceeds of each printer sold to the Pink Ribbon Foundation – a foundation that helps fund projects and offers financial support to charities around the world that help people who are suffering from, or who have been affected by breast cancer.
"Breast cancer is the leading cancer found in women globally and millions of people are affected both directly and indirectly each year by breast cancer," said Todd Wilkinson, chief executive officer for Datacard Group.  "We are honored to be partnering with the Pink Ribbon Foundation again to continue to help support the worldwide fight against this."

Limited Edition Pink Datacard® SD260™ card printer

Developed and engineered by Datacard Group, the limited edition printer is designed with a pink cover in support of breast cancer awareness.  The printer will be available globally from October 2014 to March 2015 and is ideal for any business or organization that produces ID cards and badges.

Company to donate portion of proceeds to the Pink Ribbon Foundation for every limited edition printer sold.

For more information on the Limited Edition Pink Datacard® SD260™ Card Printer Contact Us today!